Privacy
Updated October 27, 2026. This page describes how A Trade For You handles information in its website and mobile app.
Information you provide
Account registration collects your name, username, email, mobile number, city, state and ZIP code. Passwords are stored as salted hashes. We also store the listings, photos, videos, offers, messages, reports and reviews you submit, plus private delivery addresses when you choose to share them for a transaction. A selected map area is used to filter listings. When you open a new listing with an empty ZIP field, the app or browser may ask for foreground location permission to estimate a nearby U.S. ZIP area. Coordinates are used once by our server, are not stored or added to listings, and are not sent to an external geocoding service. The ZIP is approximate; review it before publishing. You can deny permission and enter it manually.
Registration agreement records
When you register, we retain your member identifier, accepted Terms & Conditions version, selected language, acceptance timestamp and document fingerprint. The corresponding document is archived so the agreement can be verified. Authorized personnel may access these limited records for account administration, legal compliance and dispute handling; they may remain after profile deletion where lawfully necessary. This agreement is separate from SMS and marketing consent.
How information is used
Information supports sign-in, contact verification, listings, exchanges, security, support and membership management. Listing information and uploaded listing media are visible to other users according to the listing’s public or private setting. Email and phone details are not shown in public member profiles. Transaction addresses are shared only with authorized transaction participants.
Matching Preferences
Enable learning to use your searches, favorites and saved searches for suggestions, including three-way matches with other members. Search keywords stay private and expire after 30 days. No data is sent to an external AI service. Turning learning off clears learned search interests.
Referrals
If you enter a referring username or use a referral link, that member can see your username and whether you enrolled, posted a listing and earned the referral reward through your first completed transaction. Your contact details and transaction details are not shared through referral tracking.
Service providers and payments
Resend handles configured email delivery and Twilio handles requested SMS codes. Stripe is used for configured payment-method storage, membership billing and payment processing. A Trade For You stores provider identifiers and transaction records, not full card numbers or security codes. Billing is currently limited to test mode. Service providers receive information needed to perform those functions. Map tiles and website fonts are delivered by their respective providers and may receive ordinary network request information such as IP address.
SMS verification
We send verification codes only when you request them and consent to SMS delivery. We store your number and consent information to operate verification. Mobile numbers and SMS consent are not sold or shared for third-party marketing. Verification challenges expire after 10 minutes.
Reporting and blocking
Reports are available to authorized support staff for review. Blocking stops new offers and messages between the two members and hides blocked listings from signed-in search. Existing accepted transactions may remain accessible so they can be settled.
Account deletion and retention
Use Delete Account in the app’s account screen or request deletion on the website. Your current password and an explicit confirmation are required. Your account is deactivated and listings hidden immediately. Profile data, listing content and uploaded media, reviews, saved searches and drafts are removed when deletion completes. If membership billing, unpaid obligations or disputes must be resolved, the request remains in the support queue and remaining data is removed after resolution. Limited payment, transaction, dispute and security records may be retained where required; payment providers may retain their own required records.
Configured membership renewal is canceled and saved cards detached during the deletion process. Provider errors are retried and pending requests are available to support. For help, email support@atradeforyou.com and include your deletion request number.
We record successful sign-ins with the member account, date, time and whether the app or browser was used. The Site Owner and staff explicitly granted login-history permission can search these records by username. Sign-in history is retained for 365 days and removed when an account is permanently erased. Membership dates and transaction activity support account information and restricted reports. These reports do not store passwords, session tokens, IP addresses or message contents.
Security and contact
The production website and app communicate over HTTPS. Sessions use protected cookies, and the app does not save passwords in local storage. These safeguards reduce risk but do not eliminate it. For privacy questions, contact support@atradeforyou.com.
SMS opt-in process · Delete Account
For deletion, you have 72 hours to cancel here. After that, self-service cancellation closes. Once billing, transactions and disputes are resolved, the account enters a restricted 30-day recovery archive. Only the Site Owner or authorized support can restore it during that period. After the archive expires, personal profile data is permanently erased. Limited transaction, dispute and audit records remain.
Arrange pickup logistics in the transaction conversation without posting home addresses. Two-party private address fields are available after acceptance. Three-way private addresses are shared only with the member shipping your item, after all three agree. For three-way meetups, choose a public meeting place.
AI Support
Optional Photo Suggestions
With your consent, a resized copy of your selected listing photo is sent to OpenAI / Google Gemini to suggest item details. Embedded photo metadata is removed. Suggestions are not published automatically and become draft content only when you apply them. AI request identifiers, token counts and spending reservations use the same 90-day retention as AI Support. OpenAI / Google Gemini processes photos under its API data policies.
If you choose AI Support, your message and recent chat turns are sent to OpenAI with public site guidance to generate an answer. We do not read or attach your private inbox, password, payment details or administration data. This site does not automatically save AI chat transcripts. Limited request and member identifiers, token counts and budget reservations are retained for up to 90 days for spending controls and abuse prevention. OpenAI processes submitted messages under its API data policies. Human support remains available.
Human Support Records
Authorized support staff may verify a caller using their username, registered email and a dedicated short-lived phone-support code. This code cannot sign in or reset a password. Access checks, the staff account, customer account, records viewed, and session ending or expiry are recorded in restricted audit logs. Relevant case notes may include participant usernames, transaction references, the issue, actions taken and follow-up, and are retained for up to 90 days. This feature does not record call audio. Do not provide passwords, login or password-reset codes, full card numbers or unnecessary sensitive information. Live-agent chat is coming soon and is not currently staffed through Jennifer.
Email Support Handoffs
If you choose Send This Conversation to Support, you can review and edit the transcript before agreeing to email it with your username and registered email to support@atradeforyou.com. No private inbox or account records are attached. A delivery copy is retained for up to 30 days, and limited delivery metadata for up to 90 days. Messages delivered to our support mailbox are retained separately as support correspondence. Email handoff is not a live-agent transfer and does not guarantee an immediate reply.